Shipping and Refund Policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
Canada (Local Shipping)
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Standard Shipping: 3–9 business days
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Shipping costs are calculated at checkout based on your location.
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Orders over [insert amount] qualify for free standard shipping.
USA
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Standard Shipping: 4–8 business days
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Shipping costs are calculated at checkout.
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Please note customs processing may delay delivery slightly.
International
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Delivery times vary depending on destination and customs processing.
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Shipping costs are calculated at checkout.
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Customs fees or import taxes may apply and are the responsibility of the recipient.
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Estimated delivery: 10–21 business days
Order Tracking
You will receive a tracking number via email once your order has shipped.
Lost or Damaged Items
If your order is lost in transit or arrives damaged, please contact us within 7 days of delivery. We will help resolve the issue.
Address Accuracy
Please ensure your shipping address is correct. We are not responsible for lost or delayed packages due to incorrect addresses.
Contact Us
For questions about your order or shipping, email canaseybrand@gmail.com or message us via our store contact page.